Dr. Pollack received her MD degree from New York University and her MPH in Maternal and Child Health from Columbia University. She joined the faculty in the Division of Psychiatry in 2001 working as an attending in the New York State Psychiatric Institute-Washington Heights Community Service. In addition, she is an attending physician at New York Presbyterian, and an Assistant Clinical Professor in Psychiatry at the Columbia Vagelos College of Physicians and Surgeons. Since 2001, she has been teaching third-year medical students in the Psychiatry Clerkship. More recently, Dr. Pollack created a unique interdisciplinary graduate level course “Human Nature: DNA, Race & Identity,” which is taught both fall and spring semesters on the Morningside campus and is open to learners from any school in the University. She is the Director of an elective for fourth-year medical students who attend her seminar while gaining clinical experience in palliative care and psychiatry. Dr. Pollack is also a guest instructor in the fall semester seminar “Life at the End of Life: Palliative Medicine and Service,” which developed from a volunteer program one of her former students created at Terence Cardinal Cooke Hospital. In the spring she is a guest lecturer for "Topics in Biology: Crossroads in Bioethics". She was honored by membership in the Virginia Apgar Academy of Medical Educators in 2016. In 2019, she was honored by being made a distinguished fellow of the American Psychiatric Association.